Improving government performance an owner s manual

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Find out what the cross-government community does and how to get involved. Performance analysis community · Product and service community · User research. Nov Citizen-Centric: Methods to better align government policy with citizen perceptions of value collected through surveys, sentiment analysis. Improving Government Performance in Sub-Saharan. Africa nance at the World Bank Institute, Washington, D.C. He is also a member of. Contributors xxiii.